WageAPI — Refund Policy

Effective date: 2026-03-30
Last updated: 2026-03-30
Provider: Maciej Starosielec, trading as Aethar (aethar.dev)
Contact: [email protected]

1. Merchant of Record

All payments for WageAPI subscriptions are processed by Paddle.com Market Limited (“Paddle”), who acts as the Merchant of Record. Paddle handles billing, invoicing, sales tax, and payment processing on our behalf.

2. Subscription Cancellation

You may cancel your subscription at any time from the Aethar Console or via the cancellation link in your Paddle receipt email. Upon cancellation:

• Your access continues until the end of the current billing period.
• No further charges will be made after the cancellation takes effect.
• You will not be charged for the next billing cycle.

3. Refunds

As a digital SaaS product, WageAPI does not offer partial refunds for unused time within a billing period. This is standard practice for subscription-based API services.

We may consider refund requests on a case-by-case basis in the following situations:

• Technical issues: If you experience a significant service outage or technical problem that prevents you from using the API, and we are unable to resolve it in a reasonable timeframe.
• Accidental duplicate charges: If you are charged more than once for the same billing period.

To request a refund, contact us at [email protected] with your Paddle transaction ID and a description of the issue. We aim to respond within 3 business days.

4. Paddle's Refund Policy

Since Paddle is the Merchant of Record, their terms also apply to payment processing and disputes. You can review Paddle's terms at: paddle.com/legal/terms.

5. Free Tier

WageAPI offers a free tier with limited API calls. No payment is required for the free tier, so no refund applies.

6. Contact

For billing or refund questions:

Email: [email protected]

Governing law: Republic of Poland / European Union.